Global Telecoms Insight-Updates The latest content updates from the web site en-us Global Telecoms Insight-Updates 2operate-Automate to win the market <img src='' alt=''/><p><em>In the long term, there is no better means of decreasing customer churn rate than offering a high-quality network backed up by top-end customer service. Using smart algorithms for automating network incident management, 2operate offers a simpl… Fri, 11 Dec 2015 14:21:00 GMT Intense Technologies -Driving agility in software systems <img src='' alt=''/><p><em>Telecoms companies across the sector are struggling to match their desire for a positive relationship with their customer base with the capabilities of their back-end software. Global Telecoms Insight talks to Eduardo Silva, associate European… Fri, 11 Dec 2015 11:41:00 GMT